Contact
We welcome your enquiries and ensure all are answered, however, to help us deal with your queries efficiently please direct them to the correct department:
Our office is open Monday to Friday, 08:30 to 17:30. Fleet Assist, our dedicated accident management team are on hand 24 hours a day to provide advice and assistance.
General
NHS Fleet Solutions
Cobalt Business Exchange
Cobalt Park Way
Newcastle upon Tyne
NE28 9NZ
Telephone:
0344 811 8228 (option 1)
The Aftercare Team
(for all queries relating to a current or recently returned vehicle)
Telephone:
0344 811 8228 (option 1)
Email:
aftercare@nhct.nhs.uk
The Orders Team / Customer Liaison Team
(for all queries relating to a quotation or a current order)
Telephone:
0344 811 8228 (option 2)
Existing orders:
sales@nhct.nhs.uk
New quotations:
quotes@nhct.nhs.uk
The Deliveries Team
(for all queries relating to the delivery of your new vehicle)
Telephone:
0344 811 8228 (option 3)
Email:
deliveries@nhct.nhs.uk
The Accident Team
(to report a new or discuss an existing accident claim)
Telephone:
0344 811 8228 (option 4)
24 Hour Accident Helpline (Fleet Assist):
0344 576 1526
Northern Ireland 24 Accident Helpline
Salary Sacrifice / Deduction:
01933 228 533
Business Sacrifice / Deduction:
0161 274 9077
For information regarding your leasing company visit My Account.