Telephone
We welcome your enquiries and ensure all are answered, however, to help us deal with your queries efficiently please direct them to the correct department:
Our office telephone lines are open Monday to Friday, 09:30 to 16:30. Fleet Assist, our dedicated accident management team are on hand 24 hours a day to provide advice and assistance.
The Orders Team / Quotes Team
(for all queries relating to a quotation or a current order)
Telephone:
0344 811 8228 (option 2)
The Deliveries Team
(for all queries relating to the delivery of your new vehicle)
Telephone:
0344 811 8228 (option 3)
The Aftercare Team
(for all queries relating to a current or recently returned vehicle)
Telephone:
0344 811 8228 (option 1)
The New Business Team
(for all queries relating to new business enquiries)
Telephone:
0191 607 3552
The Accident Team
(to report a new or discuss an existing accident claim)
Telephone:
0344 811 8228 (option 4)
24 Hour Accident Helpline (Fleet Assist):
0344 576 1526
Northern Ireland 24 Hour Accident Helpline
Salary Sacrifice / Deduction:
0330 002 3331
Business Sacrifice / Deduction:
0800 302 9057
HSC Western Business 24 Hour Accident Helpline
Business Sacrifice / Deduction:
0345 266 0575 (option 1)